Frequently Asked Questions
Everything you need to know about shopping with 303 AVENUE.
What is the estimated delivery time for my order?
Standard domestic shipping typically takes 2-4 business days, while international deliveries may take 5-10 business days depending on the destination country and customs processing.
How can I return an item that doesn't fit?
We offer a 14-day return policy from the date of delivery. Items must be in their original condition, unworn, with all tags attached. Please use our online portal to initiate your return request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure instant bank transfers through our payment gateways.
Where are 303 AVENUE products manufactured?
We take pride in our ethical production. Most of our collections are designed and manufactured in Europe, ensuring high-quality craftsmanship and fair labor practices.
How do I care for my premium fabrics?
To maintain the longevity of your garments, we recommend following the specific care label instructions. Most of our silk and wool pieces require dry cleaning or a gentle hand wash in cold water.
Can I modify or cancel my order after it has been placed?
As we strive to process orders quickly, modifications or cancellations are only possible within 30 minutes of placement. Please contact our customer service team immediately for assistance.